By: A Liaison

A Liaison — Sat, 31 Jul 2010 11:35:54 +0000

Review by A Liaison for Soleus Air PA1-12R-32, 12,000 BTU Evaporative Portable Air Conditioner, HEPA Air Purifier, 12,000 BTU Heater, Humidifier and Fan, Black Rating: Unless you enjoy exercises such as stand, sit, squat, bend, lift and carry do not buy this poor excuse for an air conditioner/heater. We made the mistake of buying the Soleus Air and it has been nothing but problems for us. It actually works as far as making the room cool or heating it, but be prepared to constantly jump up every 15 minutes to bend down and empty the water tray. And I'm not talking about the tray that is supposed to be in the machine, evaporating the water - I'm talking about you putting a baking sheet or low lying pan behind the machine so it can catch the water pouring out of the hose in the back. If you don't put a tray there, you will have water all over your floor, destroying your hardwood floors just as mine are now ruined.

I have never hated an inanimate object but now I do - I hate Soleus and I would imagine that could be extended to most, if not all, portable air conditioners. We even spent another $75 and bought a water pump, thinking if we hooked that up it could redirect the water out the window but guess what, the RETARDED Soleus is so poorly designed that unless you are a carpenter that can build a strong stand to put the machine on in order to get the space needed to fit the pump into the situation, that won't work either. Oh, and forget the Owner's Manual! It doesn't tell you anything about the water nightmare and what you can do to make the machine work better (because there are no answers to that problem!). Nor does it even tell you how to work the stupid remote and if you make the mistake and use it, the timer gets messed up and keeps turning off the machine every 30 minutes.

Don't buy a nightmare - buy anything other than a Soleus Air and/or portable A/C - you are better off buying a window A/C or a good old fashioned fan!

By: Rebecca Forrester

Rebecca Forrester — Sat, 31 Jul 2010 11:34:40 +0000

Review by Rebecca Forrester for Soleus Air PA1-12R-32, 12,000 BTU Evaporative Portable Air Conditioner, HEPA Air Purifier, 12,000 BTU Heater, Humidifier and Fan, Black Rating: The mobile home I live in has no heat or AC, so I thought this would be a good way to supply both. Though it was very heavy and hard to move, unless you are on a hard floor where the casters can work, I managed to get it all hooked up. Things went well for the first couple of weeks and then I don't know what happened, but every morning that I use it I find that the little tray that sits underneath the unit and catches the water, when you open the drain plug, is filled to overflowing and I must empty it and wipe up the floor around it. This happens whether I have the little rubber plug they supplied pushed into the hole or I have the screw on plug put on as it seems to leak from underneath the unit itself. I am very happy that I was sort of forced into putting it in a room that had a vinyl floor!
I have tried emptying the accumulated water before retiring and leaving it unemptied - neither works. I called Soleus and was put on hold - they said I was 9th in line and would be on hold for about 11 minutes; about 40 minutes later a man came on to tell me that they would call me back; that was a week ago! I turned the unit over to see if I could gain access to the inside and see what was up, but that didn't work either.
I hesitate to return it as I was barely able to get it from my porch to where I wanted it and I know I couldn't get it into a vehicle to send it back; not to mention that the packaging is gone and that it cost me $60.00 to have it sent and would be near that to return it. I guess I have resigned myself to cleaning up after it each morning.

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By: A Liaison

By: Rebecca Forrester